Help centre
Short answers about sending, signing, plans and your data. No account needed to read any of them.
Cannot find it? Ask us directly — a real person replies, usually within one business day.
Start here
Sending & signing
-
Sending a document for signature
Upload a PDF or Word file, add the people who sign, set the order, send — and correct it if something is wrong.
Read it -
Signing a document you were sent
What a signer sees, from the email to the signed copy — including the consent step, declining and delegating.
Read it -
Templates and fields
Set a document up once so sending it again takes seconds: parties, fields, folders and archiving.
Read it
Plans & billing
-
What the free plan includes
Every free-plan limit, exactly how each one is counted, what happens when you reach it, and when it resets.
Read it -
Teams and seats
Invite people by email, see the cost before a seat is bought, and move someone who already has their own account.
Read it -
Billing and your free trial
Start the trial, manage your card and invoices, cancel, and what happens if a payment fails.
Read it
Trust & data
Developers
Still stuck?
Tell us what you were trying to do and what happened instead. We reply to every message, usually within one business day.